If you’ve bought a Christmas decoration recently, you’ll know that the cost to make something has little to do with the price they charge.
 
 
Warren Buffett advises us to remember that ‘value’ is what the consumer is after. Simon Sinek in his hugely watched Ted Talk refers to the same thinking as the “golden circle”.

 

 
If you watch the video and then look at most advertising in our industry, we’re selling the what (membership, round, driver, wedge, lesson) and not the WHY or the VALUE the consumer wants. Sinek highlights how Apple communicates:

 

 
So looking at the table above, think back now to our “Break 85”. What would you categorize ‘Break 85’ as: the what, how, or why?

When you’ve decided which it is, have a go at working out how you would describe the missing layers, if you’re trying to inspire golfers.
 
 

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