Influencing the industry to appreciate the power of engagement.       A Director of Golf told me that I had no idea what it was like dealing with the crowd wanting tee-times on Saturday he didn’t have. I told him he was right, but I’d been that golfer unable to get a tee-time on a Saturday. I’d also been that golfer who did have a tee-time on Saturday. I’d also been that golfer on a packed Saturday, listening to a committee member in my fourball wondering what value the Professional offered other than signing people in and collecting green fees. That committee member perceived the Professional as a ‘servant’ to the crowd, and nothing more. What does your Saturday crowd think your role is on the day: • serving the crowd • exploiting the crowd • crowd control • entertaining the crowd • inspiring the crowd • adding value to the crowd • influencing the crowd • surviving the crowd       Subscribe       Legally Privileged Disclaimer Internet communications are not secure and therefore RetailTribe does not accept legal responsibility for the contents of this message. The information in this email and any attachment to it is confidential and is intended for the addressee only. Any unauthorised disclosure, use or dissemination of the contents in part or whole is prohibited. If you are not the intended recipient please return it to the sender and delete it. Any views or opinions presented are solely those of the author, and do not necessarily represent those of RetailTribe unless otherwise specifically stated. This email and attachments have been screened and are believed to be free from any virus. However, it is the responsibility of all recipients to ensure that they are virus free. This email was sent to you by RetailTribe. RetailTribe will not accept any liability for any damage caused by a virus. If you no longer want to receive this email, please unsubscribe here.