How connected are your golfers to the club, the community, and the game?
A PGA Professional can not only create relationships, they have so many opportunities for relationship maintenance checks with the golfer or member in any engagement.   

How’s their game and how often are they playing? You’re checking on their level of connection to the game of golf. Checking they’re not
frustrated or struggling.

Who are they connected to at the club? Have they lost any partners? Are they gaining partners? Are they looking for new playing partners or a group? You’re checking on the state of their social connections to the community.

Did they participate in the last club event; are they participating in the next event; what facilities do they use at the club? You’re checking how connected they are to the club.

We encourage our customers using our tracking systems to work with a traffic light system for each of these checks. Red obviously being a problem with the connection. Green and all is good. Orange or amber highlights some work needs doing.

The next step though is to take responsibility for the amber or red.

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